Fractional COO
According to McKinsey, only 32% of the largest companies by revenue had a Chief Operating Officer (COO) in 2018. Today, 40% of these top companies have a COO — and the number continues to grow.
Scaling up has challenges. Cuthrell Consulting has a solution.
Problems We Solve
- Scaling bottlenecks holding back growth
- Operational inefficiencies are degrading customer experience
- Gaps in strategic clarity are limiting the ability to maximize resources
Our Solution
Cuthrell Consulting specializes in providing proven, on-demand COO expertise to enterprise software companies, enterprise services companies, managed service providers, and emerging technology startups. We help you scale operations, establish high-fidelity board-ready dashboards, optimize processes, and achieve your growth goals.
Our fractional COO model is perfect for companies needing strategic executive support without the overhead of a full-time hire. We help companies navigate, reach, and exceed goals for customer success and expansion as well as streamlined product-led and sales-led initiatives.
Our Results
- Strategic Planning & Execution: Drive seamless customer journeys and product-market fit through cross-functional strategic alignment.
- Operational Excellence: Assess and establish processes supporting customer acquisition, onboarding, success metrics, renewals, and expansion by focusing on streamlined workflows for both product-led and sales-led growth initiatives.
- Situational Awareness: Leverage knowledge of enterprise software landscapes and tech environments to ensure both technology and talent investments align with long-term GTM and product development goals.
- Data-Driven Decision Making: Establish and analyze essential KPIs and metrics relevant to software/service businesses to guide operational improvements, growth strategies, and data-informed product decisions.
- Customer & Partner Management: Optimize a customer-centric and partner-focused operational approach by collaborating with CRO, GTM, and Product teams to increase customer satisfaction, safeguard customer retention, and identify upsell/cross-sell opportunities.
Why Choose Us
- M&A Expertise: Value creation by design execution to achieve win-win outcomes for investors, owners, boards, and team members.
- Industry Expertise: Deep understanding of the challenges and opportunities unique to Enterprise sales, MSPs, and technology startups.
- Proven Track Record: Demonstrated success in scaling operations, driving efficiency, optimizing processes, and supporting balanced product-led and sales-led growth in Enterprise SaaS, MSPs, and technology startups.
- Customer-Centric Focus: Prioritization of customer and partner success by integrating seamlessly with CRO, GTM, and Product teams.
- RRoA Mindset: Focused on the Ruthless Removal of Annoyance ™ by design.
- Flexibility & Cost-Effectiveness: Targeted, senior-level COO expertise without the commitment of a full-time hire.
- Adaptability: Tailored approaches for specific needs and dynamic environments.